WhatsApp help pages told company's AI not to mention data protection authorities
On 20–21 October it emerged that WhatsApp's help pages instructed the company's AI not to mention data protection authorities. The report concerns how data protection complaints are handled.
Who is affected and how
- citizen
- The AI assistant may not tell users about the option of complaining to a regulator.
- compliance specialist
- User-facing information should mention data protection remedies as a matter of expectation.
Sources
- WhatsApp help pages instructed the company's AI not to mention data protection authoritiesnotebookcheck magyarország · Oct 20, 2026 · Hungarian
- WhatsApp: hidden AI instructions on data protection complaintssioinformatika.hu · Oct 21, 2026 · magyar
Machine-generated summary based on the titles and excerpts of the source articles. The source article is the authority for the facts. News monitoring, not legal advice.